FAQ

Questions and answers

How Long Does It Take Our Products To Ship?

Our products generally ship within 3-5 business days. But, if products are in high demand it can take up to 2-3 weeks before the product is received.

What forms of payment do you accept?

We accept most credit cards, American Express, Apple Pay, Visa and Master card.

Do you ship internationally?

Yes, currently we ship to the following countries: Malta, Luxembourg, Cyprus, Estonia, Latvia, Slovenia, Lithuania, Croatia, Ireland, Slovakia, Finland, Denmark, Bulgaria, Austria, Hungary, Sweden,Portugal, Greece, Czech Republic, Belgium, Netherlands, Romania, Poland, Spain, Italy, France, United Kingdom, Germany, Canada, Australia and United States. If you have a question about a specific country, please contact our customer service team.

Why is my order being declined?

When placing an order, it is important that all credit card information you enter is an exact match. Example: (Card name, billing address, CVV code).

Why does my order status say “unfulfilled”?

If your order is unfulfilled, it is still being processed. Once processed and shipped! You will receive a shipping confirmation email with a link to track your order.

How can I track my order?

You can track your order here in the customer services section.

I think my package is lost. What do I do?

If you have not received your order, and believe it is lost, please reach out to us immediately. We will, send over an affidavit form that must be completed to proceed with locating your package.

Still, Have A Question?

You can contact us directly dog4shine@gmail.com. We will respond usually within 24 hours.


Imagens on comentaries

How do I leave the images of my purchases in the comments?

You can leave the comment you want. To insert the image you have to enter the code following your comment. The code <img src="YOUR IMAGE LOCATION" />

Where can I upload the image to share on this website?

It can be done on any image hosting website as long as it has the function viewer links. The website i'm leaving is one of several options online you have to upload: - imggmi

Do you limit image posts in comments?

No. You can place as many images as you want as long as each image goes with that little code.

Can you help host may images?

Sure contact us and we will help you share your imagens.